Frequently Asked Questions
What format are the sample packs in?
All sounds are delivered in high-fidelity 24-bit / 44.1kHz WAV format. This is the industry standard for professional production — compatible with FL Studio, Ableton Live, Logic Pro, and every other major DAW.
Are the sounds royalty-free?
Yes. Every sound in our collections is 100% royalty-free for commercial use. Use them in your beats, sell those beats, release them on streaming platforms — no additional fees, no clearance needed. You own the output.
Can I use these sounds in beats I sell?
Absolutely. That's what they're built for. You can use our sounds in commercial productions, lease beats, or exclusive sales. The only restriction: you cannot redistribute the raw sounds themselves as part of another sample pack or sound kit.
How do I download my purchase?
After completing your order, you'll receive a download link via email. You can also access your files through your account dashboard. Downloads are available immediately after payment confirmation.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, iDEAL (for Dutch customers), and other local payment methods through our secure checkout powered by Shopify.
Do you offer refunds?
Due to the digital nature of our products, all sales are final once the download link has been accessed. If you experience technical issues with a file, contact us and we'll resolve it.
What is VXR Labs?
VXR Labs is our production facility in Zwolle, The Netherlands. It's the acoustically treated studio where every Vixere sound gets designed, recorded, and tested. We also offer studio sessions by appointment. Learn more →
Do you offer studio sessions?
Yes. VXR Labs is available for recording and production sessions by appointment. Whether you need vocal tracking, beat production, or mixing in a professional environment — reach out via our contact page to book.
How often do you release new packs?
New collections deploy regularly. Follow us on TikTok and subscribe to our mailing list to receive intel on upcoming releases before anyone else.
I have a question that's not listed here.
Hit us up through the contact page. We respond to all transmissions.